Effective immediately, clients will not be permitted into class after 10 minutes of the class start time. Click here to view our policies.

Frequently Asked Questions

Do I need to create an account?

Yes! Creating an account makes it easy for you to sign up for classes on-line and it also allows us to send you valuable information about Club & Cycle. Sign up here. 

 

How do I create an account?

You can create an account online or in our studio.

  

How is Club & Cycle different from the cycling classes offered at my gym?

Not only do we offer Indoor Cycling classes, but at Club & Cycle, we also offer group gym classes including CLUB CORE, CLUB CIRCUIT, and 1-on-1 Personal Training sessions.

 

Club & Cycle SPIN

A full-body indoor cycling workout. We ride to the beat of the music and incorporate upper body exercises into our workout. All bikes are spaced safely apart and are cleaned regularly with a disinfectant machine.

Cycle instructors use their own unique training and experiences to bring this class to life. The instructor will take you through cardiovascular training techniques to help you achieve your goals whether you are a beginner or an expert rider. The energy of this class will leave you feeling great all day long!

 

CLUB CORE

This class will improve functional strength by using exercises that will tighten, tone, and focus on your core which includes abdominals, glutes, lower back, and hips. Bring a mat to class.

 

CLUB CIRCUIT

A consecutive series of timed strength training exercises utilizing our weight machines, targeting the entire body, performed one after the other with varying amounts of rest between each exercise.

What should I expect on my first visit?

When you arrive at the studio, check in with the front desk. If you have not signed in on-line, the staff will help you sign-in for your bike, give you a tour of the studio, and set up your bike with you.

Do you have changing rooms?

Yes! We have individual bathrooms and lockers where you can leave your belongings during your ride.

  

What should I wear & bring for my first class?

We suggest a tee or tank and form-fitting pants or shorts. We also have water  available for purchase, but feel free to bring your own! Also, we provide complimentary towels and seat cushions available at the front desk to make your riding experience better, just ask our front desk staff!  

 Sneakers are okay to wear.  If you have spin shoes, please note our bikes are compatible with SPD/2-hole clips.

  

How early should I arrive before class?

We strongly recommend arriving at least 15 minutes before your class. Arriving early will greatly improve your overall experience, especially if it's your first class. Please note,10 minutes after class begins is considered late.  Clients will not be permitted into class after 10 minutes of the class starting. One class credit will be lost.  

 

What happens if I fail to show up or show up late for a class I've reserved?

If you fail to show up for a class you're signed up for, the following cancellation policy will apply.

*CANCELLATION POLICY
All cancellations must be made at least 6 hours before the class start time. 

Unlimited passes and yearly contract members:

An "early cancel" is anytime before the 6-hour cancellation window and will not affect your account thus you will not be charged a fee. A "late cancel" is within 6 hours of the class' start time.

A "late cancel" will result in a $10 late cancellation fee and a "no show" will result in a $20 no-show fee (cycle)/$10 no-show fee (circuit).  Fees will be processed within 2-3 days of the class to the card on file.

 

Drop-in, First time, 5 Class, and 10 class pass holders:

An "early cancel" is anytime before the 6-hour cancellation window and will not affect your account and you will not lose a class from your pass. A "late cancel" is within 6 hours of the class' start time.

A "late cancel" and/or "no-show" will result in losing the class credit.

 

Please cancel by using your account page or by emailing info@clubandcycle.

 

LATE ARRIVAL POLICY
10 minutes is considered late.  Clients will not be permitted into class after 10 minutes of the class start time. A late arrival will result in losing the credit for the class.

 

*All ClassPass reservations follow their brand's cancellation policies. Club & Cycle does not have the authority to adjust reservations or cancellations for ClassPass bookings.

 

Can I ride if I am pregnant or have prior medical conditions?

We have had many pregnant women who are able to ride right up until their due date. We highly recommend you check with your doctor before riding at CLUB & CYCLE to prevent any unnecessary injury.

 

How old do you have to be to ride at Club & Cycle?

Riders must be at least 4'11 and at least 12 years old to ride. *Please note, if you are under 18, your parent or guardian will need to sign a waiver in person.

 

Is there a beginner level class for new riders? 

We are currently offering beginner classes with Ricky on Thursdays at 6:00pm and Sunday at 9:00am. But if we're not offering it when you're looking to ride - don't worry! We have new riders in almost every Club & Cycle class and each class can be modified to your own experience level. The goal is to just keep pedaling! We encourage you to go at your own pace!

  

How many calories are burned per class?

It depends on the weight of the individual and the amount of exertion used. Research indicates that on average, indoor cyclists burn from 500-700 calories in a 45-minute workout.

  

Is there any way to make the seat more comfortable?

We have seat cushions and some sporting goods stores sell padded shorts. The seats may be a little uncomfortable at first but it doesn’t take long to get used to!

  

Do you offer a monthly membership?

Yes, we offer a C&C contract. The monthly fee is $110 and the charge is automatically deducted every month, on the day that the contract was purchased, from the credit card you place on file.

Membership includes: 

- unlimited cycling classes (excluding special events)

- free water (max two 16.9 oz bottles per day)

- 10% off exercise accessories

- 15% off special events

- one free guest per month

- free admission for a private party

 

ADD-ON OPTION

Unlimited gym classes and Open gym can be added for an additional $10 per month.  Open gym is free use of the exercise equipment during business hours whenever a class is not in session in the warehouse. 

Signup for a Yearly Contract here. To add-on the Unlimited Circuit Classes and Open Gym option to your contract email, info@clubandcycle.com.

 

  

Do you have childcare in the studio?

No. Unfortunately, we do not.

  

Do you have discounts?

Yes, we  will offer promotions from time to time.